FAQ

Order Issues

there is no minimum order quantity for any orders placed through our website! However, specific delivery charges will apply depending on order size and delivery destination. Please see our Shipping & Delivery section for more information.
on Dec 7, 2023
Our user-friendly website allows you to browse through our products with ease and select add-ons with a few. If you would like to order something you cannot find on our website, or need some expert advice, please email us at customercare@sumagourmet.com or send us a text on whatsapp - +971504585116.
on Dec 7, 2023
We source our meat from the best farms on the planet.. Only ethically raised meats that come from Japan, Australia and Russia straight to your doorstep. None of our products will ever endure exposure to hormones or antibiotics, nor inhumane and unsanitary caging environments.
on Dec 7, 2023
1.Some of our meats are only available in frozen. The absolute best method for defrosting meat is overnight in the refrigerator until it is completely thawed. Once thawed, ground meat, poultry, and seafood can keep well in the refrigerator for an extra day or two, while red meat (beef, lamb, and steak) stays good for three to five more days.
on Dec 7, 2023
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Mobile No. Without Country Code i.e 9898989898
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